Frequently Asked Questions
24Hour
365 Days a Year
Punctual and Reliable
Credit Cards Accepted
Free Ring Back Service
Online Booking
IVR Instant Booking
Uniformed Drivers
Competitive Pricing
Professional Standards
Frequently Asked Questions
We have compiled a list of our most frequently asked questions to help you with any queries you may have!
Do you allow dogs in your cars?
Yes we do have dog friendly cars available. Please inform the operator when booking over the phone or select the dog car option when booking through the app.
Are you open over Christmas and New Year?
Yes we are open 24 hours a day, 7 days a week.
How do you use the app?
You can read our guide on how to use the app here
Do you do airport transfers?
Yes we do airport transfers. You can book your transfer online or give us a call on 01623 654321
Do you charge extra on weekends?
No our fares are the same on weekends as they are in the week.
Can’t find the answer you need?
Give us a call on 01623 654321 and our friendly call centre team will be more than happy to help, or email us on info@ace-abc.co.uk